An emergency is a serious, unexpected, sometimes dangerous event that requires immediate attention. Even though you are far from UBC, you are still a UBC student and have access to 24/7 emergency support through International SOS. They offer localized support and can contact UBC for additional support. 

In the event of any emergency, remember to:

  • Take care of yourself: do what the situation calls for to ensure your safety
  • If you are can, contact your family and friends back home

There are different types of emergencies that happen while travelling

Widespread Emergency

An event that affects the health and safety of many people. Widespread emergency examples include natural disasters, terrorist attacks or political/civil unrest

Who can help?

  • Local authorities and local host organizations: follow the advice of local emergency response providers and your host if you have one. They are on the ground and can offer the best support in an emergency.
  • International SOS: UBC’s emergency medical and security service provider can provide advice and support in all emergencies. They can inform UBC immediately of your situation.
  • Your government’s embassy or consulate: may assist with emergency services.

Personal Safety

Includes physical harm and serious threat of physical harm. Examples include theft, violent crimes, kidnapping and stalking

Who can help?

  • International SOS: can help you identify which local emergency support service might be the best to help in your specific case.

  • Your government’s embassy or consulate: may offer referrals to local emergency support services.

Health

Could be an acute injury or illness that is a serious risk for your long-term health.

Who can help?

  • Insurance provider: offer referrals to local health care providers, ongoing case monitoring and advice on how to proceed with health insurance claims.
  • International SOS: offer some advice, assistance with translation and information on local health providers.

Legal

Laws vary around the world and travellers are expected to abide by their destination’s local laws and regulations. Legal issues could include arrest or detention.

Who can help?

  • International SOS: can help you identify which local emergency support service aremight be the best to help in your specific case.
  • Your government’s embassy or consulate: may offer referrals to local emergency support services.